Privacy Policy Guidelines
Your Privacy and Our Responsibility
We take the responsibility of handling your personal information seriously. Here, we explain how we collect, use, and protect your information in compliance with privacy laws and regulations.
How do we collect your data?
What personal data do we collect?
The personal information we collect from you will vary depending on the context of your interactions with us and the product and/or service that we are providing to you. It may include, but is not limited to, the following information:
- identity data including your name, date of birth and gender
- contact data including your home/work postal address, email address and phone number
- transaction data including your credit card number when you make a payment to us
- profile data including purchases made by you, preferences, feedback, survey responses and any usernames
- usage data including how you use our website, products and services
- marketing data including your preferences in receiving marketing from us
- technical data including internet protocol (IP) address, login data, browser type and technology used to access this website.
How do we collect your personal data?
We collect information about you when you:
- request marketing to be sent to you
- attend an event
- register on our website
- request products or services
- enter a competition, promotion or agree to participate in market research (such as surveys or questionnaires)
- provide us with your personal information from your usage of our website and any other information you post on our website, email or otherwise send to us
- otherwise provide us with information in the course of our interactions with you.
How We Process and Use Your Information
We may ask you to give us information that personally identifies you ('Personal Information'). For example, we may request an email address to receive our newsletter, or ask us to forward information to you. We use your Personal Information primarily to:
Provide you with information about the company products, services, news and events. If you provide us with your Personal Information you have provided us with Express Consent to receive such information. You can unsubscribe from receiving this information at any time by emailing us or clicking ‘unsubscribe’ at the bottom of our outgoing email.
If you choose not to provide Personal Information, you may still use our web sites anonymously. Only the domain name from which you access the Internet, the Internet address and the date and time you access our web sites are logged. The company uses this information to analyze trends and to measure the number of visitors to our web site.
Third-party Data Procedures
We use various third-party tools to analyze traffic on our online platforms. These tools gather information about how often users visit, the pages they view, and the sources of their visits. This information helps us to improve the user experience.
Privacy Protection Standards
Comprehensive Data Protection Practices
We are committed to protecting your personal data with reasonable and industry-standard security measures against potential risks. Your personal data is secured with password protection, and we restrict its visibility to authorized personnel only. Despite rigorous physical, electronic, and procedural safeguards, the inherent risks of internet data transmission mean that we cannot guarantee absolute security.
Refinements to Our Privacy Policy
We may need to change this policy from time to time in order to address new issues and reflect changes on our site.
Your Personal Data: Control and Access Rights
If you possess an account with us or have left comments, you may request a file with the personal data we have about you, which includes data you've provided. You can also ask for the deletion of your personal data, except for data required by us for administrative, legal, or security needs.